Top notch customer service. Answered all my questions, staff very knowledgeable on all products and explained in great detail in helping me on a future purchase. I would highly recommend the products and this company to any consumer or company looking to purchase from Saw Trax!!!
Excellent experience with this company and the Panel Saw we purchased for our business. Real people answer the phones.
Purchased the 1052 for me and my husband’s shop a few weeks ago after having a Safety Speed Cut for two years and I must say, this blows them right out of the water!
I just opened my sign shop and heard great things about their saws. I called in to ask some questions and get pointed in the right direction. The customer service was spot on. No automative service, real people giving detailed advice. I’m impressed! Will be making purchase in near future. Oh yes, I was recommended the FS52SM for my fellow sign buddies looking to start up their businesses.
Amazing staff and quality products.
Game changer for handling and working with 4×8 sheets, which so many projects begin with. The saw works easily and is very repeatable and precise. I’ve just about retired my saw horses and circular saw.
We cut a lot of plywood for our online store and the saw we purchased has done really well for us. We’ve had it about 4 years now. Parts are easy to get and the people are very courteous, understanding and helpful.
Good Machine… blade that comes with it is course so if you want to do fine cuts will need to add one yourself but blade changes are easy. Works well for cross cutting our hardwood and softwood panels. We have a 3000 series machine with the 10′ Milwaukee saw… I do wish it had a simple on- off button instead of the trigger lock. We cut 30 to 100 panels a week on it.
Great Saw – I recommend getting the Aluminum & Plastic saw blades – well worth the investment.
Great product, has stood up to the work load, and I would recommend getting one for your shop. The machine is well thought out, and requires minimal maintenance.
One of few great companies left in the USA. I purchased a saw trax from them during a convention. It arrived damaged not due to them but due to the shipping company. They sent me everything I needed to fix it. Within a few months I was having problems with it and they send me a brand new one. A few months later I had another issue with it and they talked us through the problem and sent a new replacement part. Great people great company great product!!
Customer service was great – live person who answered right away and helped answer my questions in an effort to guide me on the right purchase (1st panel saw purchase). She set clear expectations on timing, set-up and delivery.
Product arrived on time and required minimal set-up. Converting from a table saw to a panel saw has saved a lot of time and space. We can move the saw around when not in use and we can cut 2 sheets of plywood at a time versus one. At a minimum, we cut our production by 50%. It does it’s job.
Very helpful when help was needed.
However assembly videos need updating
great people and stand behind there products !
Their response was addressed my need and promptly filled my request to sole the need I had.
Superior quality and service… We have two different panel saws… Saw Trax is definitely the better one…
Good day to the staff at Saw Trax. My name is Seon and I operate kitchen manufacturing business on the island of Barbados in the Caribbean. I am happy with my panel saw as it is one of the key equipment in my shop. Thanks you Saw Trax and to you support staff who are so helpful.
First, it did not sell the saw, but it was definitely nice that this company is certified veteran owned. My dad was a marine. This was a nice plus.
The experience started well with the Saw Trax people fielding my calls.
I had to settle for the 52 inch varsity saw because of my shop ceiling height. I max out at 89 inches. I might have been able to get a taller saw but I’d have had to take out ceiling panels and the retraction adjustment would have been difficult. Robert at Saw Trax prevented me from making a big mistake here.
My biggest fear after the purchase was the weight and getting the saw into my shop. I live in a forest and the big trucks cannot get to my house. I spoke to the carrier and they brought the saw to my house on a trailer and even helped me, my son, and my grandson unload it onto my patio.
Most of the weight is in the wooden packing container and it took some time to get to the saw. Unpacking was the biggest job in the whole experience. I had to do that because the packing was too high to get in my basement door. This thing is WELL PACKED. Once out of the crate it was almost a snooze to get into the house because the wheels and balance are excellent. I could have done it by myself if I had to.
Assembly was another snooze. Most everything was done as delivered. All holes aligned and all bolts and necessary special wrenches were included. Cuts were square out of the crate. The instructions were great, and I was up and running in under an hour. I also bought the extensions, which I recommend because I’m not 18 anymore and I need help with full size panels. They are not cheap, but the are not CHEAP.
I have used the saw now and am very happy with it. There are some things I’m going to have to get used to. I don’t trust the measurements on the tape with very critical work. I was the one who put it on but this is still not quite as easy as the instructions suggest. The tape is rolled and long and getting it started while dealing with a coiled tape can be a pain. Here is why it is important. I have to do some duct work to get an attachment to my cyclone and I believe the bottom dust collection piece should be included with the saw. I believe I can make something for that to catch the dust at the bottom of the saw. The hose for the saw itself is included. I attached it to my shop vac and can’t wait to hook it into my cyclone top and bottom.
There is a viewing window and light to help align blade to cut, but it is not a direct view and the brushes that help with dust direction can get in the way. I found this a little tedious to get aligned to my marks. Still, my first project went very well. I cut to NEAR what I want and then trim to exact with my table saw. This was always my intention for this saw. I bought the panel saw to cut down plywood sheeting and I’m really happy with what I get in the small footprint in my shop.
My one concern is that when I rip plywood, the part above the cut eventually falls on the blade. There is no kind of support to keep that from happening. This is NOT a problem with the saw, just a reality that I’m not sure how to deal with just yet. Perhaps someone will figure out (or already has) some kind if riving knife attachment to align with the kerf and keep the cutoff from binding the blade at the end of the cut. I’ll have to do some research.
The panel saw is a big investment. That is the only tears I expect to shed over this. I’m happy. The construction is excellent. Assembly was easy. Using it is very easy. I’ll get used to cutting to size. The service was excellent start to finish including with the shipping company. Excellence deserves acknowledgement. This company, and this tool, are stellar. I’d buy this again in a heartbeat!
Great to be able to pick up the phone and talk to a real person. Really helpful and friendly customer service!
Great customer service! Amanda was very attentive to our needs. I highly recommend using SawTrax services.
Mariela Navarro Lugo
I love my new SignTrax panel saw with the sign shop set-up. I should have bought this years ago! This is a great, American-made product. Thank you!
All sign orders that Nationwide Discount Printing has done so far look good. I really don’t see anything negative up to today. In other words pleased. Thanks for the great customer service.