Frequently Asked Questions

What is the Accu-Square System?

The Accu-Square is our patented “set and forget” alignment system. Alignment of our machines is done in the factory so they are accurate out of the crate.

What are the benefits of the Sealed Roller Bearing System?

Saw Trax uses a Sealed Roller Bearing system rather than the old style, plastic nylon, U-bolt rollers system. This tracking system provides a smoother, more accurate tracking than the old style roller system & has a longer life expectancy.

How are Saw Trax products shipped?

Panel saws are shipped via LTL carrier. A lift gate is available by request. Smaller shipments are sent via UPS ground. We can ship by third party carrier is requested.

Where can I purchase Saw Trax products?

All products are sold through our dealer network. Call us at 770-974-0021 for a list of dealers or click here.

Do all Saw Trax Panel Saws include a circular saw?

1000, 2000, 3000, Sign Maker and Classic series all include a circular saw. The basic series vertical panel saw does not include a circular saw but utilizes a universal insert plate for the end user to supply their own saw.

Do all Saw Trax Panel Saws include a dust collection system?

1000, 2000, 3000, Sign Maker and Classic series all include a dust collection system. The basic and classic series do not.

Are the cutting heads on the Coro Claws and Biddi Knife’s replaceable?

Yes, the heads are replaceable.

If I order a saw is assembly required?

Saw Trax panel saws arrive 95% complete. All that is required are to add a few bolt on items which are removed for ease of shipping.

What type of warranty does Saw Trax offer?

Every Saw Trax Vertical Panel Saw is thoroughly inspected before leaving the factory. It is warranted to be free from defects from workmanship and materials for one year on all components except the saw motor. Should any trouble develop during the warranty period, contact us for a RMA & return that component with proof of purchase date, freight prepaid to Saw Trax Mfg. Co. Inc. If inspection shows the trouble caused by defective workmanship or materials, Saw Trax Mfg. Co. Inc. will repair (or, at our option, replace) without charge.

This warranty does not apply where:

  • Repairs have been made or attempted by others.
  • Repairs are required because of normal wear and tear.
  • The tool has been abused, misused or improperly maintained.
  • Alterations have been made to the tool.
  • Corrosion and / or rust have developed due to scratches in the finish.

The saw motor is covered by the saw manufacturer’s warranty and is not covered by Saw Trax Mfg., Inc.

In no event shall Saw Trax Mfg. Co., Inc. be liable for any indirect, incidental or consequential damages from the sale or use of this product. This disclaimer applies both during and after the duration of this warranty.

Saw Trax Mfg. Co. Inc. disclaims liability for any implied warranties, including (but not limited to) implied warranties of “merchantability” and/or “fitness” for a specific purpose, after the term of this warranty.

What do I do if my package is damaged in shipment?

All of our machines are crated in order to prevent damage. However, please encourage all customers to fully inspect the machine before signing the release. Instruct your customers to write, “SUBJECT TO INSPECTION” on the bill of lading. This statement protects both our company’s and the customer’s interests. If any visible damage to the machine has occurred, it must be fully documented on the bill of lading. Contact us immediately to report a damaged shipment. Saw Trax Mfg., Inc. reserves the right to refuse to file claims against accepted machines.

Should you be notified of a damaged shipment, have the customer contact us immediately. We will determine the extent of the damage, and the next course of action. Fortunately, our machines are components based, and many parts can be easily replaced.

Which Panel Saw do I need?

Saw Trax Panel saws are tailored to fit a variety on needs. Contact us today and one our experienced representatives will be glad to review your cutting needs and suggest a saw for you.

Which dolly cart is right for my needs?

Just like our panel saws our line of dolly carts have been carefully designed to fit a variety of needs. Give us a call and we will be glad to help select the right product for your needs!